Privacy Policy

The information we collect is used as anonymised, high-level data to help us understand website traffic trends. Our website is currently hosted by third party providers who may on occasion have access to the information we collect.

We collect, store, and use information about people who register to use our services. The information we collect comprises the information that you submit using our data collection forms, which will include your name, address, and contact information. You will know what information we are collecting as this is what you submit into our data collection forms on our website.

We may collect some or all of the following information during the registration process (with your consent):

Name and address

1. To enable us to identify you
2. Personalise your experience on our website and app
3. Correspond with you
4. Send your orders to you
5. To create an account for you on our website and database
6. To verify who you are when you complete an online consultation (we may need to ask for your passport or driving licence if we cannot identify you through your name and address)

Date of birth and gender

to enable us to identify you

Email address and phone numbers

to communicate with you

GP surgery and NHS number

to confirm your medical details with the NHS and your GP, so we can process your prescriptions

Details of any medical exemption

so we know if you are eligible for free prescriptions